SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United Kingdom |
10-30 Business days |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BP4U (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Amazing product! I was afraid the cups will be too tight but PERFECT. Thank you so much, will buy another again.
I'm very satisfied
It is equal to photos but does not make the necessary pressure for the bust lifting
good article quick delivery
Good size. Very fast delivery. Much cheaper than in France
Nice
Not an actual sports bra, but the description is accurate otherwise. Would say size chart is accurate. Does not offer any real support for sport performance.
Recommend product, firmly made and with good material
parfait
thank you very much have a nice day best regards Nina
Very nice, feels tough, stretches and grinds well, as in the photo, he arrived in a month!! I'm very happy, attentive salesman
received the order very good today thank nice we are happy
No coats bust
2nd time ordering. Make sure you wash it without the pads, otherwise very comfortable
Very beautiful! Advice the store arrived very quickly!
Only an almoadilla is defective
Pleasantly surprised. Feel great
The description is accurate but does not do the expected function. Comfortable but does not push up
Good elastic underwear. Delivery 2 months. To volgograd it's a long time
Item was great but to small. I order a 2xl and that was 2 sizes bigger. But it fit my friend.
Delivered early. But this bra is too soft to hold the bust. Perfect if you don't mind!
Inside pads have already shrunk into two folded balls after being washed, pads moving around and I won't be wearing these
Super fast delivery (11 days) bras are nice made with good material, well done, size agree with podawanym,
Order a 3 th time because I love them, even order for members of my family. Send fast, I recommend this store.
Beautiful wonderful and as in pictures… Only they ask on income and small when u stretches to put US hooks she will not more then okay only and take the surrender and use without